1. It is the customer’s responsibility to check the reservation and ensure that the particulars contained are correct.

  2. The customer or client shall pay CHERNAKI SURF EXPERIENCE a refundable ( until 2 weeks before arrival ) deposit in the sum of 200 € of the total amount for each person or total company fee named in the reservation.

  3. The balance monies due shall be paid by the individual customer to CHERNAKI SURF EXPERIENCE, for a place or places on a stay at Chernaki Surf Experience when agreed on booking.

  4. If payment of either the deposit or the balance is not received by the due date, CHERNAKI SURF EXPERIENCE reserves the right to cancel the reservation and retain the deposit.

  5. In the event of an individual CHERNAKI SURF EXPERIENCE place cancellation by the customer:

    1. 100% of the total PAID DEPOSIT cost of the retreat is refundable up to 14 days prior to HOLIDAY start date only.

  6. Due to situations beyond our control, CHERNAKI SURF EXPERIENCE reserves the right to change bookings and shall inform the customer as soon as possible. Alternative arrangements will be offered but we do not accept responsibility for any costs incurred, including airfare.

  7. CHERNAKI SURF EXPERIENCE is not held liable for flight costs.

  8. CHERNAKI SURF EXPERIENCE reserves the right to offer discretionary discounts and this does not affect the status of any guests who have paid the full price and no discount will then become due to them.

  9. The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to CHERNAKI SURF EXPERIENCE and its guests, staff or owners.

  10. The customer shall keep all properties used by CHERNAKI SURF EXPERIENCE fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.

  11. CHERNAKI SURF EXPERIENCE reserves the right at its sole discretion to terminate use of the any property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and CHERNAKI SURF EXPERIENCE shall not refund payment or accept any consequential liability damages or loss.

  12. It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time.

  13. CHERNAKI SURF EXPERIENCE can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.

  14. The customer must comply fully with all and any health and safety regulations introduced by CHERNAKI SURF EXPERIENCE. The customer must ensure that he/she is medically and physically fit and able to use our facilities and participate in activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if practicing surf and /or yoga. CHERNAKI SURF EXPERIENCE is not liable for any injuries to the customer in his/her use of our facilities or participation in activities. A customer must always stop and rest if he/she is feeling any pain or sickness and inform the teacher of any previous injuries.

  15. CHERNAKI SURF EXPERIENCE cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.

  16. CHERNAKI SURF EXPERIENCE shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.

  17. Due to hotel cancellations or event cancellations by the organiser, the customer is entitled to a full refund. 

  18. CHERNAKI SURF EXPERIENCE accepts no liability for loss, damage, injury or illnesses which may be received during the customers stay or travelling to and from CHERNAKI SURF EXPERIENCE holiday.

  19. We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip. CHERNAKI SURF EXPERIENCE can accept no liability for customers.